LN
Leona N

1 reviews | Active since Sept 2011

19 Jan 2017, 11:09

Why is Glocell not responding to the Cruise complaints?!

<p>I have published 2 complaints on Hello Peter already and have received no feedback. I try calling the Glocell offices and the calls are drops.</p> <p>Your company is intentionally ignoring all complaints with regards to the cruise with you mislead customers in to applying for.</p> <p>Should I not receive my cruise, I want this contract cancelled and my money refunded because you are in breach of your own contract! I do not want a credit on my account, I WANT NOTHING TO DO WITH YOUR DISGUSTING SERVICE ANY MORE! Why should any customer stay with a company when they are not receiving service?</p>

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Replies (1)
Glocell
Glocell's reply19 Jan 2017, 11:55
Official

Dear Leona,

We have responded to your previous post.

Warm Regards

The GloCell Team