1 reviews | Active since Jun 2016
Whiskey Tango Foxtrot
<p>I have been fighting with Glocell from 2 weeks regarding an incorrect bill that amounted to R10 000. How the hell does one even use internet to the point that it would amount to R10 000. Glocell claims that i used 8gigs of data in less than 5 minutes. That is not even possible on mobile internet.</p> <p> </p> <p>Everytime I call them, the phone gets put down in my ear and I have now had enough.</p> <p> </p> <p>I am absolutely horrified at the level of customer service I have received. This company does not give a rats bottom about how they treat their customers.</p>
Dear Maegan,
We are really sorry for the way you feel and for the billing on your account. We have notified our support team of your matter. We have notified our support team of your matter and we will give you an update. We sincerely apologise once again for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Dear Maegan,
We are really sorry for the way you feel and for the billing on your account. We have notified our support team of your matter. We have notified our support team of your matter and we will give you an update. We sincerely apologise once again for the inconvenience caused as a result of this.
Warm Regards,
GloCell
You might want to check your *** email address. I am expecting a reply from there as well.
You might want to check your *** email address. I am expecting a reply from there as well.
Dear Maegan,
We have notified our support team of this as well.
Warm Regards,
GloCell
Dear Maegan,
We have notified our support team of this as well.
Warm Regards,
GloCell
I am still waiting. No one has even bother to give me a phone call.
What the hell is wrong with you people???
I am still waiting. No one has even bother to give me a phone call.
What the hell is wrong with you people???