What to do when no one wants to help me - NEWS PAPER????

<p>Msc Cruise Promo Disaster</p> <p>Hi </p> <p>I am a client of glocell, they phoned me for the upgrade to qualify for the promo (MSC CRUISE) very excited I agreed to upgrade as i wanted to cancel the contract. from the day i upgraded til today i have been struggeling to get any help from glocell. I phoned to tell all the agents i spoke to over the past months I have not receive the sms to get the details to this cruise but everytime all the agents says Mam the sms will be send today and still nothing I am very unhappy with this, i have send emails and still no reply i have phoned and still nothing have been done to this matter... I upgraded for the cruise not for the contract I do not even use the simcard... will someone ever help me??</p> <p> </p> <p>this was the first complaint on Hello Peter, wrote a secons one and still no one can or wants to help me i will not let this pass i want answers and i want someone to help me ASAP or i will take futher steps on this...</p> <p> </p> <p>contact me ********** or phone me ********** 869</p>