SB
Shawn B

1 reviews | Active since Nov 2016

02 Nov 2016, 14:12

What Service delivery

<p>This company does not give a damn about service delivery. They were handed Autopage accounts and do not need to work to get clients. I tried calling ********** on Monday to do an upgrade for a cellc number on my name, the number was not working at all? Today the number keeps on going into a loop, THEY ARE PATHETIC, do not make use of them, go to a reputable company like Vodacom or MTN - Avoid CellC and their chronies GloCell. They also do not answers mails sent to their so called support mail.</p>

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Replies (2)
Glocell
Glocell's reply03 Nov 2016, 10:35
Official

Good day,

We are awfully sorry for the terribly experience you have had with the GloCell team thus far.

We would like to assist you as soon as we possibly can! please provide us with your GloCell mobile number so that we may escalate this to a consultant.

Please remember to post your response as a private reply so that we may have view of the number.

Warm Regards

The GloCell Team

Best regards,

SB
Shawn B's update03 Nov 2016, 12:34
Reviewer Update

The number I want upgraded is ***. The account is on my name and the device is used by my mother-in-law. Con tact me on my Vodacom number to do the upgrade. ***. I am looking at upgrading to a Cell C Pinnacle 100 with a Samsung Galaxy J5 Black. R239.00 pm