What a joke this company is
<p>I have been trying to cancel a contract for 2 months.</p> <p>I have done everything required of me for this to happen.</p> <p>I paid the settlement fee etc. All I got was a stupid automated email stating that a consultant will be in contact with me, this was a month ago. To date I have not heard a thing from Glocell and when I try to call to follow up on the status my call gets dropped after exactly 5mins of holding but when I phoned a minute later and opted for "new sales" from the prompts my call gets answered almost immediately. This clearly brings across the fact that you only care about the money and couldn't care less about your clients. I will not advise anyone to do business with these clowns.</p> <p>I wish I could choose to rate you 0 stars</p> <p> </p> <p>What a joke.</p>
Dear Ms/Mrs van Rooyen,
Thank you for taking the time to reach out to GloCell and for alerting us of your query. We do apologise for the dissatisfactory service you have received from us thus far.
Please rest assured that a GloCell team member will be contacting you to resolve your query as soon as possible.
Warm Regards
The GloCell Team
Dear Ms/Mrs van Rooyen,
Thank you for taking the time to reach out to GloCell and for alerting us of your query. We do apologise for the dissatisfactory service you have received from us thus far.
Please rest assured that a GloCell team member will be contacting you to resolve your query as soon as possible.
Warm Regards
The GloCell Team
I take it that the contract is still not cancelled as another R2800 has beem debited this month.
Please supply me with some form of proof that the contraxt has been cancelled
I take it that the contract is still not cancelled as another R2800 has beem debited this month.
Please supply me with some form of proof that the contraxt has been cancelled