What a bunch of *****

<p>As many many people on this forum, we too took out the cotract with Glocell with promise of the MSC cruise. We diarised the dates for booking, sent in our booking request form on 11 Novmber and to date....NO RESPONSE.</p> <p> </p> <p>my sister in law todl me that they got back to her, we sent our forms in on the same day. She got a response to say there are NO MORE CRUISES AVAILABLE...only in 2018!!!! As a good gesture she was sent forms to complete as they are now trying to compensate with accommodation at various groups where people can stay.</p> <p>I want to know why only a selcted few people are answered. I have the forms but i need a Unique code which i need to get from an agent but guess what.....no one answers the phone!!!! everyday since Friday 18 November I have called Glocell on ********** - I hold for almos 30 minutes at a time - no answer...everyday and its the 24th November today!!! I have until month end to book, but how the hell am I supposed to do that if i cant get through and emails are not even responded to????</p> <p>The voice recording says "Your call is important to us, please wait" really important!!!! maybe you need to figure out what means because for 5 DAYS I HAVE CALLED AND NO NO NO RESPONSE!!!!</p> <p>I will NEVER NEVER NEVER reccommend Glocell to any person I ever get into contact with!!!!!</p>