Welcome to Glocell. How can we ***** you over

<p>I have called numerous times to find out what is happening with my account with absolutely no success. I am beyond upset with this Glocell place. I had a contract with Autopage and was taken over by Glocell. They never made contact with me ever regarding my account until I called to update my Credit Card details. I was told that they do not deal with Credit Cards and they need another account to debit. I further found out that my account is overdue with more that R 3000. HOW IS THAT POSSIBLE???? I have a binding contract that allows me x amount of call time and x amount of data usage. Once exceeded I need to top up on my own account. This place just let it run into thousands without one phone call the hear why am I in arreas or not paying or anything. Now they expect me to pay this account. I never received one account from then so how could i query this. Out of good faith I called them to update my account details just to find this out. My account for June is now R 584 and the data is still allowed to run out of control. Despite numerous phone calls. Are they just not interested or what????? I asked then to debit this off my account when I had the money and the call centre lady refused to and said i must to a cash deposit. That is absolutely ****. They allwed this to get out of control and now I must pay. Please if ever you get a call from Glocell burn your phone. Dont ever take a contract from them. The CEO letter must be taken off the website as it is all lies. </p> <p> </p> <p><br />I want to know how my phone bill can be so high if I never phone and I am on WI-FI the whole day at work. I even switch the mobile data off. So how do you validate this if I never had this problem with Autopage. I send my cancellation form and I i never hear the word Glocell again, well that will be too soon. </p>