MI
Muhammad I

1 reviews | Active since May 2014

22 Jun 2016, 10:29

Wasting airtime and money

<p>I have called Glocell 5 times already regarding termination of my contract. I have sent in the termination form and ID copy which was requested and have emailed twice to ask for confirmation that they have received it. I still have not received any reply. The number is ********** and I would like it terminated as the termnation date is 8 June 2016.</p>

0
Replies (1)
Glocell
Glocell's reply06 Jul 2016, 16:11
Official

Dear Muhammad,

We are really sorry for the way you feel and for the lack of assistance and feedback that you have received with your termination request. We have notified our support team of your matter and they are busy working on it. We assure you that they will help you get to the bottom of it. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell