JR
Johan R
1 reviews | Active since Jan 2013
03 May 2016, 11:30
Waiting since March for delivery
I ordered a data contract on the 29/03/2016. I still have not received my package? When I contacted them they said they will have stock within the next two weeks. That was more than 3 weeks ago. Why do you advertise these promotions if you don't have stock? I am currently using mobile data while waiting, which is expensive if not purchased on a contract.
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Replies (2)
Glocell's replyOfficial
17 May 2016, 10:05Dear Johan, we are really sorry for the way you feel. We have forwarded your details to our support team, who will contact you regarding the late delivery on your device. We sincerely apologise for the inconvenience caused as result of this. Warm Regards, GloCell
Glocell's reply17 May 2016, 10:05
Official
Dear Johan, we are really sorry for the way you feel. We have forwarded your details to our support team, who will contact you regarding the late delivery on your device. We sincerely apologise for the inconvenience caused as result of this. Warm Regards, GloCell
Glocell's replyOfficial
03 Jun 2016, 10:38Dear Johan,
We are glad that you have received your device.
Warm Regards,
GloCell
Glocell's reply03 Jun 2016, 10:38
Official
Dear Johan,
We are glad that you have received your device.
Warm Regards,
GloCell