NK
Nafees K

1 reviews | Active since Sept 2015

16 May 2016, 13:15

Waiting for Cruise sms - 2 Months??Pathetic service :(

<p>I took a cellc contract at the end of march.</p> <p>Only received my device last week. Called multiple</p> <p>times from last week to enquire why I did not receive</p> <p>my sms as yet to register on the msc site for my cruise. All the agents</p> <p>have advised there was an issue with the sms system last week and</p> <p>I will receive sms shortly. I am still waiting for my sms.</p> <p>This is really becoming frustrating.</p> <p> </p>

0
Replies (1)
Glocell
Glocell's reply31 May 2016, 09:00
Official

Dear Nafees,

We are really sorry that you have not received your cruise SMS as yet. Please can you send us more information on your new contract so we can look into your matter and assist you further. We sincerely apologise that you have not received your SMS. Please can you give us more information so we can help you.

Warm Regards,

GloCell