Very unhappy client

<p>I took out a new contract with Glocell a month ago , believing and expecting good service. I have been deeply disappointed by the service I have received, I have made multiple calls to raise my concerns, I have spoken to various consultants and team leaders and non of them were competent to assist porting my old phone number.My latest call with a consultant , I was informed that initial query was closed without being resolved. The consultant expressed that they have thousands of customers and they are understaffed and cannot get back to their customers queries. I feel disgusted by the *********** service and the staff comments. I hope management does something about this if they actually know how to treat customers.</p>