USELESS, IMCOMPETEND
<p>A 1 rating is to much!!! Would like to rate -10!! *****ing and committing *****!! The app is useless I still have 7 queries awiting response for almost 2 weeks now. I phoned everyday holding on hours at a time and if phone gets answered it gets put down in my ear!! The emails gets no response!! Cant calculate, apparentely cant read, uneducated!! The zoo's ******s will do a better job!! Hope a Glocell owner or partner sees this!! Worst company ever and advertising false information. This company deserve to sink and not to succeed, hope their doors shut quicker that they opened up!!! DISGUSTED!!!!</p>
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Glocell's replyOfficial
31 May 2016, 13:25Dear Yolandi,
We are really sorry for the way you feel. We have notified our support team of your billing query. We sincerely apologise for the inconvenience that this has caused you. We have been receiving an influx of customer queries; we assure you that we will help you resolve your matter.
Warm Regards,
GloCell
Best regards,
Glocell's reply31 May 2016, 13:25
Official
Dear Yolandi,
We are really sorry for the way you feel. We have notified our support team of your billing query. We sincerely apologise for the inconvenience that this has caused you. We have been receiving an influx of customer queries; we assure you that we will help you resolve your matter.
Warm Regards,
GloCell
Best regards,