aW
adele W

1 reviews | Active since Jun 2016

20 Jun 2016, 13:25

useless glocell

<p>glocell must be the most useless company I have ever had the displeasure of dealing with. their website does not work....they dont answer their phones ( held on for over 1 hour ) they do not return e mails, they promise you things that dont happen...how do I get out of this contract....I DONT WANT TO BE ASSOCIATED WITH GLOCELL.</p> <p> </p> <p>THEY ARE PATHETIC !!!!!!!!!</p>

0
Replies (3)
Glocell
Glocell's reply21 Jun 2016, 12:30
Official

Dear Adele,

We are really sorry for the way you feel and for the lack of assistance that you have received with your matter. We also apologise for the trouble that you have gone through to get your matter resolved. We have notified our support team of your matter; we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell

Best regards,

aW
adele W's update21 Jun 2016, 12:50
Reviewer Update

this is most unlikely....Glocell has been promising me return calls, return e mails, solve the problem for 2 months....doubt this is gonna happen !!!

aW
adele W's update10 Oct 2016, 10:51
Reviewer Update

STILL NO RESPONSE FROM GLOCELL......4 MONTHS DOWN THE LINE...

how can a company like this exist ?????? are they for eeal ?????