YA
Yolande A
1 reviews | Active since Jan 2011
03 May 2016, 07:50
Useless customer service
What is the use of completing documentation for cancellation of a contract with an effective date and 4 days later the service is still active and not cancelled. Nobody returns my calls and only sends me an email. On hold for almost 50 minutes. Absolutely pathetic useless & ***********.
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Glocell's replyOfficial
17 May 2016, 07:41Hi Yolande,
We are really sorry for the experience that you have had so far. We have forwarded your details to our support team who will contact you to give you more information on your request. We sincerely apologise for the inconvenience that you have had so far.
Warm Regards,
GloCell
Best regards,
Glocell's reply17 May 2016, 07:41
Official
Hi Yolande,
We are really sorry for the experience that you have had so far. We have forwarded your details to our support team who will contact you to give you more information on your request. We sincerely apologise for the inconvenience that you have had so far.
Warm Regards,
GloCell
Best regards,