JP
Jacquie P

1 reviews | Active since Sept 2016

08 Sept 2016, 15:38

Useless customer service!

<p>Useless customer service! I cancelled my contract 2 months ago and now R885 has been deducted off my account, when no service was provided by Glocell for the month being charged. When I called the call center they promised to call me back and never did. Eventually after phoning 3 times, I get promised a refund but I must call back in 4 days time to find out when the refund will be made!!!!</p>

0
Replies (1)
Glocell
Glocell's reply09 Sept 2016, 09:09
Official

Dear Jacquie,

We are dreadfully sorry for the poor service you have received from us thus far - it is inexcuasable.

Please feel free to send us an email to

Warm Regards

The Glocell Team

Best regards,