JJ
Johan J

1 reviews | Active since Nov 2014

10 Aug 2017, 09:55

Useless Company and CEO

<p>Eversins I was migrated from Autopage to glocell, no month pass without frustrations about glocell.</p> <p>first there were problems regarding glocell downgrade my data package themselfs, deducting every month more money from my account due to their incompetence. after Desiree Chonoo helped me the next issue start with overbilling every month. you can mail their useless CEO with no response, mail customer support, no response. Now all three my lines are blocked and my bankstatement indicate the money was deducted from my account. this is now 10 days without any response from useless glocell or their CEO. when will this fly by night company close down??</p>

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Replies (2)
Glocell
Glocell's reply10 Aug 2017, 13:07
Official

Good day Johan,

Thank you for taking the time and making the effort to air your disgruntlement.

We are terribly sorry for the breakdown in service you have received, as well as for the lack of communication.

Please rest assured that we have escalated your billing dispute to the relevant department for further investigation. We will be in touch shortly.

Kind Regards,

The GloCell Team

JJ
Johan J's update10 Aug 2017, 13:16
Reviewer Update

Good day,

this is what you telling every single person posting on hellopeter regarding your network, rest assure.

Rather take time to resolve the frustrations of the clients paying your salaries monthly.

I promise you, no one of glocell will call me, explaining to me what the hell the problem is this time, just like their CEO.

in the meantime you can call ********** without any luck as no one ever answers, I am sick listening to the voice of their computer system.