Useless!!!

<p>3 june requested cancelation fees for 2 numbers. 9 june was advised about outstanding amounts.15 June sent request to cancell one number with cancelation form and proof of payment of teh cancelation fee/amount. In september was charged full amount.. 2 September sent e-mail to customer support ********** regarding incorrect charges. 13 September got e-mail sayimng that it was escalated to the relevant department. No phone call , no e-mail received from glocell. Begining of november went to the GloCell shop at Carnival Mall. Got an attitutude from the sales attendent. : We do noot deal with cancelations!. Ok. Asked if they can call the head office, answer was: no we cant you customer you call!!! She can see only one number on the system and that is it. There is nothing else. Incorrect charges are still being made on my account. HOW USELESS YOU ARE PEOPLE! So get somebody with little bit of brain and sort out my account and refund my money!</p>