MB
Mellie B

1 reviews | Active since May 2016

31 May 2016, 09:01

Upgraded but no phone

<p>On the 17th May I upgraded my 6 year contract with Cell C. I was told my new phone will be delivered within 5-7 working days. Up to today no phone. The customer line is useless as one kept on for an hour without anybody answering. If this is the kind of service from Glocell, I do not want my Cell C contract anymore.</p>

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Replies (1)
Glocell
Glocell's reply08 Jun 2016, 06:42
Official

Dear Mellie,

We are really sorry for the way you feel and we also apologise for the bad experience that you have had so far. We have forwarded your details to our support team who is looking into your matter. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell