Unprofessional and exceptionally poor administration

<p>My contract migrated from Autopage cellular and I have phoned every month since for this company to make corrections on my account. Four phone calls each month for them to correct the province in which I live which has still not been done!!!!! How difficult is it to get something so basic right? And my account has been paid every single month and this is still not reflecting on my account!!! How do you after so many calls and emails still not get this right? Do I need to phone every month just to get the correct information and make sure that your admin is done correctly? My account is up to date and still it reflects amounts owing from April! One department does not connect with another department - why is that? Is this just incompetence? I can understand when taking over in the beginning and a learning curve but this is now ridiculous! I want this sorted out immediately. I will certainly not be renewing my contract with service like this. Is there someone who can assist to get this right? Shocking!!</p>