1 reviews | Active since Nov 2014
******** practice
My experience with glocell has been one of utmost disgust and unhappiness.
Since glocell took over my account.... without my knowing by the way. 1. My account had DOUBLED!!!
2.They are unable to provide me with my original contract
3. Their employees are ***********
4. Im being charged for phone calls i never made. Numbers that are on my most dailed numbers i know for a fact i have not dailed more that three times this year!
I am very unhappy
Good day Daleen,
Thank you for your post.
Please accept our apologies for the lack of service that you have experienced from the team, as well as for the inconvenience caused.
Please be advised of the following aspects which make up the total of your bill:
1. Smart Chat 2GB - R220.00
2. 3GB Smartdata Bundle Recurring - R299.00
3. ITEMISED BILL - ITEMISED BILLING - R24.00
4. Phone Insurance - INSURANCE 15000 - R195.00
5. MMS - R5.52
6. SMS Local - R44.64
7. Voice Traffic -Local - R513.34
8. Handset Fee - R400.00
TOTAL: R1,701.50
Should this be incorrect or should you like to dispute any of the above, please do not hesitate to contact us.
Kind Regards,
The GloCell Team
Best regards,
Good day Daleen,
Thank you for your post.
Please accept our apologies for the lack of service that you have experienced from the team, as well as for the inconvenience caused.
Please be advised of the following aspects which make up the total of your bill:
1. Smart Chat 2GB - R220.00
2. 3GB Smartdata Bundle Recurring - R299.00
3. ITEMISED BILL - ITEMISED BILLING - R24.00
4. Phone Insurance - INSURANCE 15000 - R195.00
5. MMS - R5.52
6. SMS Local - R44.64
7. Voice Traffic -Local - R513.34
8. Handset Fee - R400.00
TOTAL: R1,701.50
Should this be incorrect or should you like to dispute any of the above, please do not hesitate to contact us.
Kind Regards,
The GloCell Team
Best regards,