1 reviews | Active since Apr 2017
Unfairly Billed
<p>I have tried numerous times to get hold of Glocell. You have to hold on for 30 minutes at a time and eventually get cut off. My bill has doubled with some new DATA charges since Glocell has taken over from Auto Page and no one can give you an answer instead they cut your call. </p>
Dear Hayden,
We would like to apologise for the lack of service as well as the dissatisfaction you have experienced. We appreciate you taking the time and effort to air your frustration; this allows us to review our processes in order to improve on our levels of service.
Please rest assured that we have escalated your billing dispute to the relevant department. A consultant will be in touch shortly.
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Kind Regards
The GloCell Team
Best regards,
Dear Hayden,
We would like to apologise for the lack of service as well as the dissatisfaction you have experienced. We appreciate you taking the time and effort to air your frustration; this allows us to review our processes in order to improve on our levels of service.
Please rest assured that we have escalated your billing dispute to the relevant department. A consultant will be in touch shortly.
***
Kind Regards
The GloCell Team
Best regards,