1 reviews | Active since Sept 2016
********* business conduct
<p>My line was disconnected after THEY failed to debit my account. I didnt even know my account was not debited, but they disconnect me after 06 MONTHS. Who does that?! After month 01 or 02 someone should have realised that they were not debiting as they should have. SO anyhoo, now they want R3500 to reconnect my account, which is due to an error on their part. Totally disappointed and pursuing this legally.</p>
Dear Ms/Mrs Rose,
Thank you for taking the time to reach out to the GloCell team and for bringing your matter to our attention. We sincerely apologise for the inconvenience and frustration we have caused you.
Please rest assured that a competent Team Member will be contacting you to rectify your matter urgently.
Warm Regards
The GloCell Team
Dear Ms/Mrs Rose,
Thank you for taking the time to reach out to the GloCell team and for bringing your matter to our attention. We sincerely apologise for the inconvenience and frustration we have caused you.
Please rest assured that a competent Team Member will be contacting you to rectify your matter urgently.
Warm Regards
The GloCell Team
Glocell has responded with their standard response on all negative reviews. I am replying as 48 hours later I am yet to receive the promised phone call. The cellphone and services are still locked, causing inconvenience to my work and life.
Glocell has responded with their standard response on all negative reviews. I am replying as 48 hours later I am yet to receive the promised phone call. The cellphone and services are still locked, causing inconvenience to my work and life.