Unauthorized Upgrade done and delivered... I did not request any upgrade...

I have previously been with Nashua mobile where I had a DATA contract with Cell C. (Sim card in a Modem, NOT in a phone) My contract was then taken over by Glocell when Nashua mobile closed doors. All was fine untill...

It all started a couple of months ago, I received a phone call wanting to confirm my upgrade to a I Phone 7 or something. An upgrade I never asked for or agreed to. I never had and never will use an I Phone. I MADE IT PERFECTLY CLEAR THAT I DO NOT WANT TO UPGRADE TO ANYTHING UNLESS THEY CAN GIVE ME MORE DATA... My contract with Glocell was for DATA only. (5Gig Peak and 15Gig Midnight DATA.)

Yesterday, after being away from my PC for a while, I noticed that my plan was migrated to a "Pinacle 100"... WHICH I DIDNT ASK FOR OR AGREED TO...

So at around 08:50 this morning (6 Oct 2017), I contacted Glocell customer care to find out why this happened. Can't remember who I spoke to) Apparently the new device was delivered yesterday, received by someone called Ben... I'm not Ben, I am Marius. And I was not even at home or at our workshop, 'cause I was working on site the entire day.

The lady I spoke to asked if I can hold while they are talking to the person who processed the upgrade. I asked that she phone me back, gave her my CELL number, and asked her to phone me ASAP, as I will be WAITING for the call.

It is now an hour and a half later, still no feedback...

Now, I dont even want my old cotract restored, I need this "GEMORS" of a contract cancelled immediately...