ZH
Zelna H
1 reviews | Active since Jul 2012
27 May 2016, 04:13
Unauthorized Debit Order
<p>I had an account with Autopage that was cancelled in November 2015. With the take over by MTN a last debit order from Autopage went off of my account, which I assumed was a pro rata payment. Upon query I noticed it was a debit order from GloCell. I have now tried for the last 3 months to cancel my debit order with them. The service is shocking, everytime I raise a ticket they just close it</p>
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Replies (2)
Glocell's replyOfficial
15 Jun 2016, 12:04Dear Zelna,
We are really sorry for the lack of assistance that you have receive with your query. We have notified our support team of your matter; we assure you that they will help you resolve your matter with us. We sincerely apologise for the inconvenience that this has caused you as a result of this.
Warm Regards,
GloCell
Best regards,
Glocell's reply15 Jun 2016, 12:04
Official
Dear Zelna,
We are really sorry for the lack of assistance that you have receive with your query. We have notified our support team of your matter; we assure you that they will help you resolve your matter with us. We sincerely apologise for the inconvenience that this has caused you as a result of this.
Warm Regards,
GloCell
Best regards,
Glocell's replyOfficial
15 Jun 2016, 12:08Dear Zelna,
We are really sorry for the way you feel and for the lack of assistance that you have received with your debit order. We have notified our support team of your matter; we assure you that they will help you resolve your matter with us. We sincerely apologise for the inconvenience that this has caused you as a result of this.
Warm Regards,
GloCell
Best regards,
Glocell's reply15 Jun 2016, 12:08
Official
Dear Zelna,
We are really sorry for the way you feel and for the lack of assistance that you have received with your debit order. We have notified our support team of your matter; we assure you that they will help you resolve your matter with us. We sincerely apologise for the inconvenience that this has caused you as a result of this.
Warm Regards,
GloCell
Best regards,