AM
Alida M
1 reviews | Active since Jun 2013
16 Aug 2017, 15:36
unauthorized billing
Took out a new contract Sept 2016, with set data limits & call limits in place. only to find out later they can not guarantee limits as Cell C, can not provide the service requested, up to date I have been paying for a contract that is not working, Glo Cell cant be visited in store as there is no stores available, nor are thy capable to answer phones, nor can they supply service in your language of choice. Glo Cell are in bridge of contract and at the end of the day stated this
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Glocell's replyOfficial
17 Aug 2017, 09:57Good day Alida,
Thank you for taking the time to air your dissatisfaction.
Please accept our sincerest apologies for the lack of service you have received from the team, as well as for the inconvenience and disgruntlement caused.
Please take the time to provide us with the mobile number in question, by responding to this message privately, so that we may look into this matter,
Kind Regards,
The GloCell Team
Best regards,
Glocell's reply17 Aug 2017, 09:57
Official
Good day Alida,
Thank you for taking the time to air your dissatisfaction.
Please accept our sincerest apologies for the lack of service you have received from the team, as well as for the inconvenience and disgruntlement caused.
Please take the time to provide us with the mobile number in question, by responding to this message privately, so that we may look into this matter,
Kind Regards,
The GloCell Team
Best regards,