1 reviews | Active since Jun 2011
unable to establish a connection
<p>On the 18 November last year (2016) I tried calling Glocell to report a technical problem. Today 06 March 2017 I am still unable to establish a connection with the phone I get billed for every month. Swearing, screaming and shouting doesnt seem to help. I honestly and truly feel so deflated with trying to resolve this matter. WHAT DO I DO TO GET ANY KIND OF RESPECT FROM GLOCELL??????</p>
Good day Miss Gandhi,
Thank you for your post.
We are sincerely sorry for the dissatisfaction and inconvenience caused. This is certainly not the level of service a valued customer, as yourself, deserves.
Please rest assured that our team has escalated your query and a consultant will be in touch with you shortly.
Warm Regards
The GloCell Team
Good day Miss Gandhi,
Thank you for your post.
We are sincerely sorry for the dissatisfaction and inconvenience caused. This is certainly not the level of service a valued customer, as yourself, deserves.
Please rest assured that our team has escalated your query and a consultant will be in touch with you shortly.
Warm Regards
The GloCell Team