Totally disappointed with service and promises

<p>I was lured into a Glocell data deal of R 199.00 a month with the promises of a ship cruise. The deal was finalised telephonically on the 9 June 2016. I was promised that I would receive my device 2 to 3 days. I even requested that the device must be delivered on a Thursday when I am working from home.</p> <p>A few of my colleagues also took out the same deal but for the special of R 99.00 plus the cruise. I was just informed today, 22/06/2016, by one of them that I had to register before or on 20 June 2016 for the cruise or else I do not qualify for the cruise. I did not receive or was informed by Glocell about the closing date for the cruise registration. If you phone the call centre it takes ages for them not to help you.</p> <p>Unfortunately, my colleagues informed me about their hair raising experienced with Glocell also, for example that a deal was change from R 99 to R 199, was not informed of the registration of the cruise, data was reset before the month closed, incorrect billing .</p> <p>I was promised a cruise with the contract but I was not informed by Glocell about the registration of the cruise , I did not received my device yet , no replies from the call centre and horrific real life experience from colleagues with GLocell , let me believe that I want to cancel the contract.</p> <p> </p>