1 reviews | Active since Jan 2017
TLC MSC CRUISE
<p>I TOOK OUT A GLOCELL CONTRACT ON THE PRETEXT OF GETTING A MSC CRUISE WHICH THEIR SAID WE MUST SEND BOOKING FORM IN NOVEMBER. WE DID THAT IN NOVEMBER 2016 AND WE CONTINUOUSLY CALLED THEM GLOCELL AND TLC MARKETING IN NOVEMBER AND DECEMBER AND JANUARY 2017.WE WERE CONTINUOSLY PROMISSED THAT WE WILL RECEIVE CONFIRMATION OF THE CRUISE.EVENTUALLY AFTER ALL THE FAILED PROMISSES IN JANUARY WE RECEIVED AND EMAIL THAT THE MSC CRUISE PROMOTION IS OVERSUBSCRIBED AND THEIR CAN ONLY GIVE US R8000.00 CREDIT ON OUR GLOCELL ACCOUNT.WE DONT WANT THAT BUT THEIR REFUSE TO DO ANYTHING ABOUT I.THEIR SAID GO TO NATIONAL CONSUMER COMMISSION FORUM IF YOU HAVE TO WHICH IM DOING.I THINK GLOCELL IS MISLEADING THE PUBLIC WITH FALSE ADVERTISING. </p>
Dear Faizal,
We regret that despite the managing agent’s reassurances that there would have been more than enough capacity of promotional Cruises, it turns out that this has subsequently been depleted and there is nothing that GloCell can do further. We remind that part of the promotional conditions was that this was subject to promotional availability and that if needed GloCell could provide a different reward, hence the R8,000 Discount.
Warm Regards
The GloCell Team
Best regards,
Dear Faizal,
We regret that despite the managing agent’s reassurances that there would have been more than enough capacity of promotional Cruises, it turns out that this has subsequently been depleted and there is nothing that GloCell can do further. We remind that part of the promotional conditions was that this was subject to promotional availability and that if needed GloCell could provide a different reward, hence the R8,000 Discount.
Warm Regards
The GloCell Team
Best regards,