GB
Grant B

1 reviews | Active since Jul 2009

23 Aug 2017, 18:51

Threatening SMS although I don't have an account

GloCell sent me an SMS telling me my account is in arrears and threatening me with blacklisting and the Credit Bureau. I left GloCell in 2016 because of bad service. I no longer have an account with them since about Oct 2016. At the time, I had to fight with them to get my RICA details properly linked to my number so that I could got to another service provider.

I guard my credit rating and reputation very jealously. If my credit rating or reputation is damaged in any way, I will be very much less than amused.

0
Replies (2)
GB
Grant B's update24 Aug 2017, 10:56
Reviewer Update
This morning I received a response from GloCell, apologising for the issue. I have also received an SMS from the GloCell Credit Dept indicating the matter is now resolved. Thank you GloCell.
Glocell
Glocell's reply25 Aug 2017, 10:09
Official

Good day Mr Botes,

Thank you for your post.

We are glad that we could be of assistance.

Once again, we do apologise for any unnecessary frustration and inconvenience.

Kind Regards,

The GloCell Team