Theft and false upgrade information

<p>I am also one that received a R2600 bill for data usaged last month. Not sure when I used all those data, since I have never used closed to that, even when I was up all night with my baby and on the internet the whole night. But all of a sudden! Then someone, MIchael, phoned me last week to say he sees I'm using a lot of data and I'm ready for an upgrade, he told me about the new contract available and I confirmed everything and was supposed to received the phone in 5 - 7 working days. I phoned them last week Friday and today and there is no upgrade loaded on my profile. That is after he phoned me TWICE to confirm my details. So I've decided to just cancel my contract with you end of January when it expires. <br />There is NO customer service, you keep me on hold for over 20 minutes with a voice saying over and over and over that Did you know, you can use our website to email....yes, I know. I've tried that 3 times, as well as the App, and months later I'm still waiting for you to come back to me.</p> <p>No pride in your work ethic and services provided. </p>