The WORST

Item: Glocell
Rating: 1
Author: Brigitta S

My phone stopped working on Friday 8 September. I am in Midrand and wanted to drop it off at their office on Saturday - the website said they were closed. I took it in Monday afternoon only to find out today (Thursday) it has not even been sent to the Insurers yet for repair/replacement. This is shocking!!! I HATE this company, I have had endless poor service with them since my account went from Autopage to them. I have my suspicions that they knowingly overcharge as my phone bills have been extreme. Who decided that my account had to go to them? Why could it not have gone back to Cell-C? Get your act together Glocell!!!

Helpful (0)

Replies (1)

Glocell's replyOfficial

18 Sept 2017, 11:30

Good day Brigitta,

Thank you for your post.

Please accept our sincerest apologies for the breakdown in service, as well as for the inconvenience and disgruntlement caused.

Please rest assured that we are actively working on your matter and will be in touch shortly.

Kind Regards,

The GloCell Team

Best regards,

Glocell's reply18 Sept 2017, 11:30

Official

Good day Brigitta,

Thank you for your post.

Please accept our sincerest apologies for the breakdown in service, as well as for the inconvenience and disgruntlement caused.

Please rest assured that we are actively working on your matter and will be in touch shortly.

Kind Regards,

The GloCell Team

Best regards,

The WORST

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