AM
Auvasha M

1 reviews | Active since Jul 2016

20 Jul 2016, 09:48

Terrible service from Glocell

<p>I have been trying from April to resolve my contract issues with Glocell and up to today, I am still unable to get anyone to assist and when I call their call centre I am lucky if they answer the phone after holding on for over 1 Hour. I have spoken to 7 different people and have sent numerous emails but still nothing has happened and there is Never a manager available that I can speak to. This is by far the WORST customer service ever!!!</p>

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Replies (1)
Glocell
Glocell's reply24 Aug 2016, 15:36
Official

Dear Auvasha,

We are really sorry for the trouble that you have gone through in your attempts to resolve your queries with us. We have notified our support team to contact you to resolve any outstanding queries that you may have; your reference number is ********** .

Kind Regards,

The GloCell Team