KVDH
Kevin Van Den Hurk

1 reviews | Active since Apr 2016

05 May 2016, 06:53

Terrible Service, Billing issues!!!

I called the call centre on the 13th of April 2016, and I am still waiting for Glocell to get back to me. I have tried using the call back option via the application, and no communication at all. I'm Getting frustrated with Glocell, and the billing errors on my account ever since they took over my account. I want a response by the end of today (5th May 2016), otherwise I am cancelling my contract!

0
Replies (1)
Glocell
Glocell's reply17 May 2016, 16:06
Official

Dear Kevin,

We are really sorry for the way you feel. We have forwarded your details to our support team to look into your matter. We sincerely apologise for the inconvenience caused as a result of this.

Warm Regards,

GloCell

Best regards,