KE
Katrina E

1 reviews | Active since Apr 2017

30 Jul 2017, 16:41

Terrible service

<p>My mom has a contract with glocell and is being ********** because of her age and lack of knowledge about cellphones. Her monthly bill is ********** and the staff are unable to give adequate explanations. It's ridiculous to take advantage of the elderly.</p>

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Replies (1)
Glocell
Glocell's reply31 Jul 2017, 10:06
Official

Good day Katrina,

Thank you for taking the time and effort to air your dissatisfaction. Please accept our sincerest apologies for the lack of service that your mother has received from the team, as well as for the inconvenience caused.

Please rest assured that we are looking into the matter; we will be in touch shortly.

Kind Regards

The GloCell Team

Best regards,