pC
pradeen C

1 reviews | Active since Oct 2013

04 May 2017, 09:20

Terrible service

<p>My account was transferred from Autopage Cellular to Glocell last year some time, since then I have not received one Invoice, not one from Glocell, yet my bank account is debited with their monthly fee timeously. I have been trying to register on their online website so that I can review my statements and invoices and that also does not work, I have also tried contacting them via email for itemized billing on my account and still no reponse. so how exactly must one contact them, on the 087 number or ********** number where you are put on hold for some 40 minutes at a time and then rudely cut off before I can even speak to a consultant????? this is ridiculous treatment from a service provider. All I want are my invoices and my itemized billing, for weeks now I've been waiting for some sort of response.</p>

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Replies (1)
Glocell
Glocell's reply08 May 2017, 10:15
Official

Good day Pradeen,

Please accept our apologies for the inconvenience and dissatisfaction caused.

Please rest assured that your invoices have been forwarded to you for your perusal.

Kind Regards

The GloCell Team