Terrible Service

<p>I had the misfortune of having my contract transferred to my pervious service provider to GloCell. Since then there have been problems with my upgrade, problems with trying to get through to their call centre, problems with no response to their customer support email. I have never received such continuously bad customer service from any company ever. While typing this report, I have been on hold to their customer service for 62 minutes waiting for them to answer my call, and they have just hung up on me. What will it take for their management to recognise and take responsibility for this shocking customer service. I am seriously considering lodging a complaint with the National Consumer Commission (NCC) due to this ongoing lack of service. Why should I be forced to be with a company that cannot provide me with the service I need.</p>