1 reviews | Active since Feb 2010
Terrible service
<p>I have had a Company cell phone account since early 2004 with Autopage, and then I was advise they have closed and would be transfering my account to Glo Cell. Since then it has been one battle after the next. I send e-mails to the Customer care adress and get a return mail which says they have dealt with my compalint when they have not. No-one has contacted me to upgrade, whch is now overdue. I asked to have the details changed to my name, and had to send a whole lot of paper work through, and I am still waiting for feedback. Sadly I see lots of complaints about Glocell, so perhapps I am waisting my time complaining about them as they can't seem to get anything right?</p>
Good day,
The GloCell Team would like to extend our most sincere apologies for the terrible service you have received thus far.
Please provide us with your GloCell contact details, so that we may assist you with your upgrade, as well as rectifying any other queries you have,
Please remember to post your response privately so that we may have view of the number in question.
Warm Regards
The GloCell Team
Good day,
The GloCell Team would like to extend our most sincere apologies for the terrible service you have received thus far.
Please provide us with your GloCell contact details, so that we may assist you with your upgrade, as well as rectifying any other queries you have,
Please remember to post your response privately so that we may have view of the number in question.
Warm Regards
The GloCell Team
Cell Number ********** 002
Cell Number ********** 002
Dear Mr Sparx,
Please send your number as a private response so that we may see your number.
Warm Regards
The GloCell Team
Dear Mr Sparx,
Please send your number as a private response so that we may see your number.
Warm Regards
The GloCell Team
I eventually out of sheer frustration asked to cancel my account with Glo cell. Finally today I received my notice to cancel form, wich I just need to fill in and return (only a month late). I think the service levels I have received speaks volumes about this company.
I eventually out of sheer frustration asked to cancel my account with Glo cell. Finally today I received my notice to cancel form, wich I just need to fill in and return (only a month late). I think the service levels I have received speaks volumes about this company.