mA
maryam A

1 reviews | Active since Sept 2010

01 Jun 2016, 17:28

Terrible service

<p>My line was cut due to my devit order going through. I made payment and they assured me it would be connected within 24hrs. After a couple of days my line was still not connected. I had to call them again and resemd the proof of payment. What a hassle. The following month they took out double for the previous month as well. When i paid it already. I have called them few times and they all say they will call me back. But no one has called me. This is a *******. I want my money back. </p>

0
Replies (1)
Glocell
Glocell's reply07 Jun 2016, 13:15
Official

Dear Maryam,

We are really sorry for the experience that you have had so far. We are notified our support team of your matter; we assure you that they will be able to assist you. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell

Best regards,