BM
Beverley M
1 reviews | Active since May 2016
03 May 2016, 12:26
Terrible Service
I recently took out a contract with Glocell, the biggest mistake ever. Firstly I received my cellphone with no sim card on the 14 April 2016. I then after numerous attempts and sitting on the phone for long periods of time received my sim on Monday 19/04/2016, up until now the sim card is still not activated on the network. You call the call centre and the consultant have no idea of what they are doing. I was previously with Auto page and have never received such terrible service. THIS SERVICE IS UNACCEPTABLE....
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Glocell's replyOfficial
17 May 2016, 11:20Dear Beverley,
We are really sorry for the way you feel and for the experience that you have had so far. We have forwarded your details to our support team and they will give you an update on your matter. We sincerely apologise for the inconvenience causes as a result of this. Warm Regards, GloCell
Glocell's reply17 May 2016, 11:20
Official
Dear Beverley,
We are really sorry for the way you feel and for the experience that you have had so far. We have forwarded your details to our support team and they will give you an update on your matter. We sincerely apologise for the inconvenience causes as a result of this. Warm Regards, GloCell