Terrible Customer Service

<p>I made an online order for a router at glocell, one of their employees took down my details and promised me i would be receiving my order in less than a week... a week went by, then 2 weeks, still nothing. so i decided to give them a call, and i was told that my order was in dispatch, waiting for the courier company to pick it up, so i waited...then the following week i called again, but now, this time i was told that they out of stock. so that left me confused, but i still waited, and i used to call them every 2nd day or so, and each time, i would hear a different story. then, after about 4 weeks, i did receive my order, but it wasnt working since the sim card wasnt activated, i called them and they told me to call the courier company, i called the courier company and they told me to call Glocell, so i called them again and 1 of their employees said they were gonna activate it for me...but it wasn't the case, i called again on the 3rd day, then i was told a different story, then i was told to give my details again. i then told them that i have gone through that process, but still the sim isn't activated...and then, after it was activated, i was told that i was gonna receive a message in a space of 7 days, concerning their MSC Cruise promotion...it's been over 2 weeks and i havent received any sms. I called them yesterday and they told me to call TLC, i called that number, and i was told that i need to contact Glocell because they havent sent my details through to them...and now i'm just confused...and apparently, Glocell claims to be the best in what they do...well from my experience, they are the best in Terrible Customer Service...</p>