Terrible

<p>My account was transferred to Glocell from Autopage and it has been a terrible experience from the start. It started with a call from an extremely obnoxious sales person who wanted me to upgrade and couldn't take no for an answer (others will consider him well trained) to extremely long waiting periods at the call centre and the staff's inability to assist me with a basic request such as a (correct) account number. In the meantime, I have asked Vodacom to port the number back to them, and the request continously gets declined by Glocell (wrong account number!). Note, I am due for an upgrade and has no contractual obligations to Glocell except for paying for the service rendered and payments are 100% up to date. I was so happy and satisfied with Autopage's service and now I have to deal with this company who really seems to have no knack for customer service at all! I don't want to change the number, so I don't want to cancel my service which I suppose I can do. I just want to migrate to Vodacom without any efforts. As a customer, it is my right to make that choice.</p>