Termination of fully paid contract

<p>My cellphone and laptop contract with GloCell came to an end on the 28 December 2016, I then went to a GloCell store in Canal Walk to cancel/terminate the contract at the beginning of January 2017. I was told that I will be charged an amount of 262.99 for the airtime and data that was credited onto my number, however a full amount of 675.02 was debited and I really don't understand as to why this full amount was debited as the devices ( laptop and the phone) are full paid.</p> <p>Please refer to the attached cancellation proof that was given to me by a GloCell staff member and kindly explain as to why am I still charged for the devices that are fully paid.</p> <p> </p> <p>Taking a contract with GloCell was the worst thing ever! poor client service with the phone that rings unanswered!</p> <p> </p> <p> </p>