1 reviews | Active since Oct 2015
Termination of Contract
<p>On 19 June 2017 I sent a letter by email indicating that I would like to terminate my contract and a certified ID copy also attached.</p> <p> </p> <p>To date I have not received acknowledgement from Glocell, and when I call them after being on hold for more that 15 minutes the call is put down before I can speak to anyone. This has happened on 3 occassions.</p> <p> </p> <p>I need to know that the contract will be terminated as requested and I will not be paying anymore as of 31 July.</p>
Good day Motlagoiloe,
Thank you for your post.
We do apologise for the lack of communication with regards to the confirmation of your termination.
Please rest assured that we have escalated your matter to our Terminations Department for confirmation. We will be in touch with you shortly.
Kind Regards
The GloCell Team
Good day Motlagoiloe,
Thank you for your post.
We do apologise for the lack of communication with regards to the confirmation of your termination.
Please rest assured that we have escalated your matter to our Terminations Department for confirmation. We will be in touch with you shortly.
Kind Regards
The GloCell Team