1 reviews | Active since Nov 2016
Still Waiting for your response !!!
<p> I took a contract with Glocell early this year telephonically and it was the special of going to a cruise Msc cruise and the telephone conversation the lady told me the cruise is going to Mozambique I then asked my friends to take the contracts as well only to find-out the cruise is not going to Mozambique I the called Glocell and asked for my recording as their calls are recorded since now I am still waiting even complained on email I am still waiting not even a call back to understand my frastration. I told them to cancel the contract but still there is an amount that's going off monthly from my account... <br /> </p>
Dear Sylvia,
We are terribly sorry for our delayed response.
Please be advised that the cruise is a cruise to nowhere.
Have you registered and booked for your cruise?
Warm Regards
The GloCell Team
Best regards,
Dear Sylvia,
We are terribly sorry for our delayed response.
Please be advised that the cruise is a cruise to nowhere.
Have you registered and booked for your cruise?
Warm Regards
The GloCell Team
Best regards,
I do not want trip to 'NO WHERE' I have been on the cruise for 3 times and I went on durban to nowhere ,Mozambique and with the children to Capetown and PE , all I wanted was to take my kids to Mozambique because they never went to Mozambique ;all I want right is for you to cancel this contract and take your phone and I am not going to pay for anything I just want this contract out of my life because the reason why i took the contract was for the Mozambique cruise if you cant cancel then give me my voice recordings: I have been trying to cancell these for since I knew that the cruise was not going to Mozambique. NOT have I already consultant ICASA today for that matter : I complained through your support/credit support and on email check ticket number 39460 no one ever came back to me since now ...
I do not want trip to 'NO WHERE' I have been on the cruise for 3 times and I went on durban to nowhere ,Mozambique and with the children to Capetown and PE , all I wanted was to take my kids to Mozambique because they never went to Mozambique ;all I want right is for you to cancel this contract and take your phone and I am not going to pay for anything I just want this contract out of my life because the reason why i took the contract was for the Mozambique cruise if you cant cancel then give me my voice recordings: I have been trying to cancell these for since I knew that the cruise was not going to Mozambique. NOT have I already consultant ICASA today for that matter : I complained through your support/credit support and on email check ticket number 39460 no one ever came back to me since now ...
Dear Silvia,
We completely understand your frustration and we are so terribly sorry.
We would really love to retain you as a customer, as you have been so loyal up until now.
Silvia, we are able to offer you a cruise from Durban to the Portuguese Islands on the following dates:
Cape Town to Mossel Bay – 20 January 2017
Durban to Portuguese Island – 6 March 2017
Durban to Portuguese Island - 13 March 2017
Cape Town to Nowhere - 28 April 2017
Durban to Nowhere - 25 November 2017
* Dates are subject to availability.
Please let us know which date you prefer so that we may assist with your booking.
Warm Regards
The GloCell Team
Best regards,
Dear Silvia,
We completely understand your frustration and we are so terribly sorry.
We would really love to retain you as a customer, as you have been so loyal up until now.
Silvia, we are able to offer you a cruise from Durban to the Portuguese Islands on the following dates:
Cape Town to Mossel Bay – 20 January 2017
Durban to Portuguese Island – 6 March 2017
Durban to Portuguese Island - 13 March 2017
Cape Town to Nowhere - 28 April 2017
Durban to Nowhere - 25 November 2017
* Dates are subject to availability.
Please let us know which date you prefer so that we may assist with your booking.
Warm Regards
The GloCell Team
Best regards,
Hi can someone please call me regarding this as I need to understand what are the implications on that deal you are offering however I am morethen willing to take the Portugues Island on the 6 of March 2016: my cellphone number is ********** 210...
Hi can someone please call me regarding this as I need to understand what are the implications on that deal you are offering however I am morethen willing to take the Portugues Island on the 6 of March 2016: my cellphone number is ********** 210...
Is there anyone that is going to call me regarding this ??????
Is there anyone that is going to call me regarding this ??????
Good day,
Please respond privately with your details - as your details are blocked when responding publicly.
Warm Regards
The GloCell Team
Best regards,
Good day,
Please respond privately with your details - as your details are blocked when responding publicly.
Warm Regards
The GloCell Team
Best regards,
*** Sylvia Francis id no ***
*** Sylvia Francis id no ***
good day any news as i have not received any call????
good day any news as i have not received any call????
Dear Sylvia,
Yes, we have requested for a TLC consultant to contact you.
Have you managed to complete a customer detail form in, for the cruise?
Best regards,
Dear Sylvia,
Yes, we have requested for a TLC consultant to contact you.
Have you managed to complete a customer detail form in, for the cruise?
Best regards,
Where do I go in to register for that Glocel website ??? or glocell cruise???
Where do I go in to register for that Glocel website ??? or glocell cruise???
gooday it has been a full 2 weeks with no call received not even a repply from hello peter, I am not sure what to think off this deal anymore
gooday it has been a full 2 weeks with no call received not even a repply from hello peter, I am not sure what to think off this deal anymore
WHAT HAPPENED TO RESOLVING CUSTOMER'S COMPALIN WITH IN 48HRS?
WHAT HAPPENED TO RESOLVING CUSTOMER'S COMPALIN WITH IN 48HRS?