AB
Adam B

1 reviews | Active since Aug 2013

06 May 2016, 11:21

Still waiting for my phone from Glocell Melrose Arch (8 days)

I ordered my Sony z5 compact from Glocell Melrose Arch on 29 April and I am yet to receive it (6 May) I have to constantly call to check when it will be delivered with no proactive communication from Glocell. This is frustrating as I made it clear that I am in dire need of a phone and it is ridiculous that I am still waiting this for 1 week a 1 day.

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Replies (1)
Glocell
Glocell's reply23 May 2016, 11:53
Official

Dear Adam,

We are really sorry for the experience that you have had with us so far. We have forwarded your details to our support team who will look into the reason for the late delivery. We sincerely apologise once again for this and for the inconvenience caused as a result thereof.

Warm Regards,

GloCell