1 reviews | Active since Oct 2016
<p>If this seems to be the only way to get through to Glocell, i hope this will then be my final attempt.</p> <p>After endless struggles with my urgent query i finally received an email stating that Glocell apologises for the inconvenience and a consultant will be in contact with me shortly...still waiting for this to happen.</p> <p>Also still waiting for the accounts department to forward me my statement that i have never received (and this is supposedly my fault) and for East Rand Mall Glocell to forward me a copy of my contract that i never received either...this is all to sort out the incorrect billing amount of R8112 for my R99 p/m contract deal...if this matter is not resolved i will not only be Hellopeters new daily client but i will take this to the newspapers and any other platform that i can! Glocell you are the worst company i have ever dealt with! ...I shall be waiting patiently for a response...</p>
Dear Steph_Warr23,
We do apologise for the lack of communication and tardiness on our part. An email was sent to you assuring you that your query had been escalated. We have now followed up on the progress/status of your query.
Please rest assured that you will hear from a GloCell consultant shortly!
Warm Regards
The GloCell Team
Best regards,
Dear Steph_Warr23,
We do apologise for the lack of communication and tardiness on our part. An email was sent to you assuring you that your query had been escalated. We have now followed up on the progress/status of your query.
Please rest assured that you will hear from a GloCell consultant shortly!
Warm Regards
The GloCell Team
Best regards,
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