Still taking money despite cancelled contract
<p>ACCOUNT NO. AP - **********</p> <p> </p> <p>My contract with GloCell ended 23 June 2016.</p> <p>On 23 May 2016 I wrote to GloCell and advised them of my intention to cancel the contract.</p> <p>I was contacted by Romaine on the same day and asked to complete a Cancellation Form and send them a copy of my ID - which I immediately did.</p> <p>on 30 June they debited my accont with R464.86 - which I assumed to be my final instalment with them.</p> <p>However, on 01/08/16 they debited my account with R110.00 </p> <p>On 07/08/16 I picked this up and wrote to them querying it - no response (automated response - ticket number 48199 - still waiting for this "personal response")</p> <p>On 31/08/16 they debited my account with a further R110.00 and now I've just been billed by them to say they will be deducted another R110.00 on 30/09/16</p> <p> </p> <p>This is ****************. I want a response from this company and I want it NOW! or this matter will be made very public.</p>
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Dear Mr Clifford,
The GloCell team would like to extend our regretful apology for subjecting you to this terrible lack of service.
We are currently looking into your matter, and will have a proficient GloCell Team Member contact you shortly.
Warm Regards
The GloCell Team
Despite this b*llsh*t "Copy & Paste" response I still have not had any joy AND you have debited my account with a further R110.00 on 01.10.2016.
Please note that I am now drafting a complaint to the National Consumer Commission. You people are PATHETIC!!!
Despite this b*llsh*t "Copy & Paste" response I still have not had any joy AND you have debited my account with a further R110.00 on 01.10.2016.
Please note that I am now drafting a complaint to the National Consumer Commission. You people are PATHETIC!!!
Dear Mr Clifford,
We emailed you on the 12th of September 2016, requesting your GloCell account details so that we may assist you.
If you could please provide us with the details, we can assist you.
Warm Regards
The GloCell Team
Dear Mr Clifford,
We emailed you on the 12th of September 2016, requesting your GloCell account details so that we may assist you.
If you could please provide us with the details, we can assist you.
Warm Regards
The GloCell Team