Still no Service From Glocell

<p>My Wife's account moved from autopage to glocell, They then proceded to overcharge her on the first bill received from glocell, after multiple trips to the fearie glenn store(because the call centre number just rings) and her line being cat off we finally got the bill sorted or so we thought. When the second bill arrived they again overcharged her and the amount that was overcharged on the first bill was re added to the second bill making it a double overcharge. After multiple call to the fearie glenn branch and emails nothing has been done to sort this. I keep getting told that they are not getting any feedback from glocell. I have also asked for contact details for A manager at glocell head office to attempt to get this solved. I have still not received such details.</p>