SG
Spencer G

1 reviews | Active since Feb 2013

16 May 2016, 13:00

Still getting billing from Glocell after my contract with Autopage was terminated

<p>I have been billed for two months after i had cancelled my contract with Autopage . When you call Glocell you can wait for 20 minutes without any response and if you send an email it will not be responded to </p>

0
Replies (1)
Glocell
Glocell's reply31 May 2016, 08:10
Official

Dear Spencer,

We are really sorry for the experience that you have had and we are sorry for the way you feel. We have forwarded your billing request to our billing department who is looking into your matter. We have been receiving an influx of customer queries and we have been working through them on a one-on-one basis. We assure you that your matter will be resolved, please bear with us during this time.

Warm Regards,

GloCell