1 reviews | Active since May 2017
Still debiting my account more than A YEAR after I terminated it!
<p>I have cancelled my contract in May of last year and they still keep debiting my account and they refuse to help, they even go as far as doubling the original amount as they please and telling me that I took out a handset with them which I never did. More than a year later and still no solution.</p>
Good day Werner,
Thank you for taking the time and effort to air your frustration.
We do apologise for the inconvenience and disgruntlement caused with regards to your matter.
Please take the time to provide us with the GloCell mobile number in question, or your ID number, by responding to this massage privately.
Kind Regards
The GloCell Team
Good day Werner,
Thank you for taking the time and effort to air your frustration.
We do apologise for the inconvenience and disgruntlement caused with regards to your matter.
Please take the time to provide us with the GloCell mobile number in question, or your ID number, by responding to this massage privately.
Kind Regards
The GloCell Team
I truly have lost count with how many times I have given you my details and not even once was I contacted or notified of any solution or action taken. I have never in my life dealt with a worse company and I will never take any service from you ever again. I will surely be telling as many people as possible to do the same.
I truly have lost count with how many times I have given you my details and not even once was I contacted or notified of any solution or action taken. I have never in my life dealt with a worse company and I will never take any service from you ever again. I will surely be telling as many people as possible to do the same.
Good day Werner,
Thank you for taking the time to provide us with your details.
Once again, we are terribly sorry for the inconvenience caused. Please rest assured that the debit order has now been removed from your deactivated account and a credit has been logged with our Credit Control department.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
The GloCell Team
Good day Werner,
Thank you for taking the time to provide us with your details.
Once again, we are terribly sorry for the inconvenience caused. Please rest assured that the debit order has now been removed from your deactivated account and a credit has been logged with our Credit Control department.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
The GloCell Team
I honestly hope that no debit order goes through this time. I will rather wait and see first, hopefully your actions speak as loud as your words.
I honestly hope that no debit order goes through this time. I will rather wait and see first, hopefully your actions speak as loud as your words.